facebook
twitter
YouTube

GO Broadband
 
                                  Forgot your password? | Register Now


How can I improve my speed connection?

Problem:

  • How can I improve my browsing speed?
  • Why can’t I get high download speed?
  • Why do I face lateness in video live streaming?

Solving:

  1. Make sure that the modem signals are more than 2 signals.
  2. Make sure that your modem has the latest official software : Latest Firmware .
  3. Make sure that your modem is connected to PC through Ethernet cable.
  4. Make sure that all download or torrent programs are closed.
  5. Please check your connection speed by testing it through the link : GO Speed Test

If your speed is less than the required one, please contact 08111011180

Why I can’t brows internet sites?

Problem:

  • Why can’t I browse any websites ?
  • Why can’t I browse some of the websites?

Solving:

  1. Make sure that your modem signals are more than 2 signals.
  2. Make sure that your modem has the latest official software :Latest Frimware.
  3. Please check your internet browser setting.
  4. Please check that DNS setting: click here.
  5. Please reboot your modem device by unplugging it from electricity then plug it again.

If the problem still exists, please contact  08111011180

How can I set the WiFi setting for my modem device?

Problem:

  • How can I change my WiFi network name?
  • How can I secure my WiFi connection with a password?

Solving:

Please choose your device model & follow the instructions:

Install igo Software

Problem:

  • How can I setup igo software?

Solving:

Please choose your device model & follow the instructions: